AV Managed Services
With our Teljoy Audio Visual Managed Services, we manage your AV systems remotely so that your conference rooms and communication lines remain up and running 100% of the time. Remote audio visual management means we can make use of automated fault reporting, diagnostics, off-site maintenance and scheduling to dramatically reduce response times to problems that may arise.
Besides these quick response times, there are other reasons to consider using AV management services:
- You’ll save on capital costs
- You’ll be able to keep your audio visual asset off the balance sheet
- You’ll be able to focus on your core business rather than worrying about technology upkeep
At Teljoy Audio Visual, we offer reliable AV managed services thanks to our team of dedicated experts consisting of separate service technicians and installation teams. We also offer customised service reporting and 24-hour nationwide service, which is supported by a call centre, standby technicians and a strong customer service ethos.
We offer two types of service level agreements (SLAs) to suit your needs:
- Gold – includes hardware upgrades, service agreements, automated fault reporting, finding & repairs, as well as monthly performance meetings & penalties if performance standards are not met
- Platinum – This covers all the Gold features plus a dedicated resource on site that reports to Teljoy Audio Visual but is entirely at your disposal
Interested in our AV managed services? Contact one of our trained consultants who will assist you today.